Questions & answers
Common questions
What does the €50 reading include?
I personally record a 15–30 minute video about one specific question and send a photo of the cards. Within 24 hours after verified payment and receipt of the complete agreed request, if you separately request a start before the withdrawal period ends. No Zoom or Google Meet, AI assistants or template interpretations.
How is a private consultation different?
A live conversation via Zoom or Google Meet: 60–90 minutes, up to 2 main topics, psychology + Tarot. €100, paid in advance. Recording requires the customer’s separate consent; an agreed recording is delivered within 24 hours after the meeting. Without consent, the consultation takes place without recording and at no extra charge.
What if I cannot put my question into words?
Start with a brief description of what is happening. In a consultation we clarify the question together. For a recorded reading, we agree on one specific question before I begin.
Do you use AI for personal enquiries?
No. Personally with me — at every stage. All your enquiries come directly to me. I personally read and answer your messages and work with you from the first contact through to completion. I work with the cards and record your video myself. I do not pass personal enquiries to AI, assistants or other specialists.
Who is ongoing support for?
For people who want consistent work over a month: 4 sessions for €600 or 8 for €1200. No more than 5 people at a time. We begin with a free 15-minute introduction and agree on the format.
Can I message you between sessions?
During ongoing support, you can message me for brief help finding your bearings in a difficult moment. I respond when I can, without a guaranteed response time. This is not round-the-clock or emergency support.
How do mentoring and supervision differ?
Mentoring develops your approach and practice. Supervision is an individual discussion of cases, boundaries and difficulties for psychologists and Tarot readers. Both begin with a free 15-minute introduction; fees and frequency are agreed personally.
Do you work with groups?
Yes: retreats, women’s circles, workshops, talks and archetype-based work with teams. We agree on the programme, duration and fee for your event. This is not an employee assessment service.
Where can I join from?
From any country: a recorded reading needs no call; meetings via Zoom or Google Meet are arranged around your time zone. I work in Russian and Ukrainian.
Can we meet in person?
In-person meetings in Prague, Brno and Vienna are possible by prior arrangement. Terms and fees are discussed separately.
How do I contact you, and is it confidential?
Use the official email, Telegram or WhatsApp on the contact page. I read your story myself and do not publish it without separate consent. Contact details are still being confirmed in this draft; forms send nothing.
Can I cancel or reschedule?
Request a reschedule at least 48 hours before the meeting. After a no-show without notice, future self-booking may be closed. Proposed late-cancellation and refund terms are on the legal page and still require approval. Mandatory consumer rights remain unaffected.
Do the cards predict a fixed future?
I use Tarot to explore situations and possible directions. It is not scientific diagnosis or a guarantee of events. Decisions remain yours; medical, legal and financial matters require appropriately qualified advice.
Which languages are sessions available in?
Personal sessions are available in Russian and Ukrainian. The English website helps international visitors explore the formats; it does not offer English-language sessions.
When do I pay for a consultation?
The full €100 is paid before the meeting. Choose a date and time, enter contact details and pay. Booking is confirmed after independent payment verification and successful confirmation of the time. If the time is not yet confirmed, do not pay again: Evgeniya will agree a time or refund with you.
How do I prepare for Zoom or Google Meet?
Choose a quiet space, stable internet and a device with a camera and microphone. You do not need cards or a perfectly worded question. We agree on recording and delivery before we begin.
Take the first step towards clarity and calm.
Tell me about your situation — I will help you choose the right way to work together.